Dr Carter acquired Pond Point Animal Hospital after more than 15 years of experience in medicine, veterinary surgery, acupuncture, holistic and alternative medicine all over New Haven and Fairfield Counties in CT. She is a graduate of Tufts University Alumni School of Veterinary Medicine. She is a member of IVAS, International Veterinary Acupuncture Society. In addition to traditional companion animals (dogs and cats), Dr. Carter also cares for exotic pets. Her husband, Jeff Carter, is a master woodworker and owner of The Westmount Group, where he creates one of a kind pieces of furniture and home environments. You can find some of his beautiful work around the facility. They have a talented teenage son who plays piano and loves Judo. Jasper, their sweet and goofy Australian Shepard cross, loves to go on long walks with his family. Their kitty, Roamin', lounges around their beautiful home and garden. In addition to being an excellent veterinarian, she is an amazing cook and gardener. These days she spends much of her free time sailing in the Milford harbor.
Katy has been working here since fall of 2012. She came to us after running another facility in Fairfield County for 12 years. Prior to that, she helped Dr. Mandel, as his administrator, open Bay Brook Animal Hospital when it was on New Haven Avenue in the late ’90s. She started in the field of veterinary medicine in the mid 80s as a receptionist and worked her way through all the positions in an animal hospital, until she was a Certified Veterinary Technician and finally a Hospital Manager. She has a teenage daughter, an Australian Shepard, a huge Shepherd/Hound/Mastiff mix, and a fat orange cat in her Norwalk home. Katy shares ownership of 2 Oriental Shorthair cats with her long term beau in Stamford. She believes her job is really her vocation that makes life worthwhile. When she isn’t working, she is cooking, gardening, doing needlework, and watching movies, all while spending time with her family and pets.
Elaine Horowitz C.V.T.
Elaine joined Pond Point Animal Hospital in August 2005. Previously, she worked in Cromwell, CT at a four doctor AAHA animal hospital, which she managed for 11 years. She has an Associate's degree in animal science and earned her certification in the late 1980s. In the early 1990s, she took a year long leave of absence to go and work on Grand Cayman Island, where she had an opportunity to work with veterinarians from all over the United States. In her time off she enjoys golf, scuba diving, and tailgating at Giants games with her husband. Also, she enjoys designing websites and creating computer animation. She’s pictured here with her rescue pup, Ripple.
Megan Morra, Technician Assistant
Megan joined Pond Point Animal Hospital’s team as an assistant in January 2017. She graduated from Berry College in Georgia with a Bachelor’s degree in Animal Science. Megan is currently working on her Veterinary Technician’s certification. When not at work sharing her infectious laugh with staff and clients, Megan enjoys running and hiking, especially with her two dogs, Starbuck and Abby. If Megan won the lottery, she would buy and work on a horse ranch.
Susan has been with us since 2012. You’ll find her catching up with any one of our clients at the discharge desk 4-5 days a week. She always has a smile and will get you answers to your need-to-know pet questions. At home, she enjoys relaxing with her newly adopted cat, Sasha.
Darlene is the newest member of the Pond Point Family. She has worked in other animal hospitals in the area for the past 3 years. After only a few short weeks, Darlene has become an integral part of the hospital. As a Milfordite, you may see her out and about town with her husband, 2 sons, and 2 dogs (Archie and Zoe).
Nikki came to work at Pond Point Animal Hospital in February 2017. After spending years working with special needs children in various Fairfield County school systems, she decided that animals were her true passion and she wanted to be surrounded by them all day long. Her wacky sense of humor makes the office an enjoyable place to be. Her time away from Pond Point is spent with her veritable zoo, which includes a Standardbred horse (Natalia), two cats (Cheetara and Tiara Michelle), and two dogs (Jake and Gracie Lou).
We have 2 long-term Kennel Attendants. All our boarders are hand-leash walked and played with during their stay. It is nice that the staff they see are the same year in and year out, as it creates a secure and stable environment we are proud of. If one of our staff is unable to work, another pitches in to cover, so your pet always sees and interacts with the same wonderful caregivers.
Amy is our afternoon kennel attendant. She has been with us for 9 years and works Monday through Friday to care for any pets staying with us. She faithfully keeps our facility in tip top shape, cleaning the office every evening to ensure our readiness in the morning. We are very proud of all the reviews that comment on our cleanliness and we can thank Amy for much of that. We want our patients to be as comfortable as possible, so keeping strange animal smells to a minimum when they visit is our goal. Amy's profile can be seen in the banner photo with our mascot, Rusty, playing with her hair.
After being our part time attendant for nearly 5 years, Brian has become a full time kennel person, Monday through Friday mornings and every weekend. Over the years, Brian has become an integral part of many of our boarders' families due to his caring and even temperament. For him, losing one of our long-term boarders is like losing a best friend. When he isn’t walking or feeding a furry friend, he is scrubbing some part of our office that needs cleaning or hefting some heavy item we need moved. We are grateful we have such a caring team keeping our facility in spotless shape and our boarders happy and secure.
Rusty and his sister came to live at Pond Point in May 2004, when they were 8 weeks old. Currently, Rusty assists the veterinary technicians in the hospital. Although Rusty usually stays away from the hubbub, he does like to flirt. He particularly likes to drink from water bottles. He’s usually able to manage a nap or two despite his busy work schedule. On his free time, he usually can be found bird watching.
Tiger Lily also arrived with her brother in May 2004 at 8 weeks old. When she was old enough, she took up her duties as the front office supervisor, where she keeps an eye on the receptionists and greets clients. She is the self-appointed box investigator and all boxes must pass her sniff and relax test. Despite her rigorous schedule, she does manage to squeeze in an afternoon nap or two. Lily’s hobbies are purring and also bird watching.
Exclusive Offer - Care to Share Referral Offer
Care to Share Referral Offer
The highest compliment you can pay us is to refer a friend to our office.
Tell your friends about your good experiences at Pond Point Animal Hospital.
When they come in and mention your name they will receive $20 off of their first office visit & you’ll receive a $20 credit on your account too!
I brought my sick cat to Pond Point. Rocky is fully feral and normally cannot be handled by anyone. As usual, Dr. Carter was phenomenal, as was her vet tech, Kat. They were able to give Rocky a full exam, diagnose, and treat his illness with absolutely no problems at all. The entire staff is so lovely, courteous and helpful. I could not feel more grateful for the wonderful care my pets receive from these great people!- .